General conditions

Sales conditions, Erdic

Sales conditions


1. INTRODUCTION

You have purchased products from Erdic International,
Lucas Gasselstraat 2a,
5613 LB Eindhoven, The Netherlands


Erdic International has the brand Erdic.

Each sale is made with the above-mentioned company and is concluded in Belgium.


2. OUR SALES

Regarding the sales of Erdic fibre tablets: this merchandise is generally delivered by a courier service such as UPS, Fedex, ABX, ... Erdic International cannot be held responsible for damage or late delivery by the courier service. An invoice is included with each delivery. Invoices will be sent to the delivery address, which may differ from the invoicing address. Without written declaration (by fax or by registered mail) by the buyer the delivery address will be used for reminders and further correspondence.
The buyer needs to collect the package from the post office when the postman is unable to deliver the package to the buyer's door.
Erdic International respects Belgian legislation with regard to mail order and distance selling. The buyer thus has the right to return the order unopened and undamaged in compliance with legally defined terms.


3. RATES, PAYMENT, ORDER CONFIRMATION, INVOICE

The buyer agrees to pay and accept the rates valid at the time of order/purchase upon each purchase through Erdic International's website.
The buyer will receive confirmation by email for each purchase made through the website. An original invoice will be added to each delivery of merchandise ordered. All purchases will be sent off to the buyer maximum 5 days after payment was received.


4. CORRECT INFORMATION

By placing an order the buyer confirms that he/she:

1. will provide a correct email address,
2. will provide a correct name and first name,
3. will provide a correct invoicing address,
4. will provide a correct delivery address (without notice to the contrary by fax or by registered mail this address will be used in all correspondence and for reminders/this address is the buyer's place of residence)
5. is older than 18 years.

As long as the invoices have not been paid in full the buyer will keep Erdic International informed of all changes with regard to items 1 through 5.



5. PRIVACY

All information provided by you will be treated strictly confidentially and will not be sold to third parties. You are entitled to review your personal data and even amend them if necessary.
Erdic International cannot be held liable for possible consequences or the use of incomplete, incorrect personal information or information provided by third parties, which is incomplete or incorrect.


6. PROPERTY

Erdic International remains the absolute owner of all merchandise ordered by the customer as long as its invoices have not been fully paid.


7. REDRESS - COMPLAINTS

All complaints, regardless of their nature, need to be addressed by registered mail to Erdic International,
Lucas Gasselstraat 2a,
5613 LB Eindhoven, The Netherlands


All possible procedures regarding products (excluding the recovery of unpaid invoices) should be exclusively in Dutch for the courts in Dendermonde (Belgium).

Erdic International's liability can never be higher than the invoice value of merchandise or services. Erdic International can also request at all times that its rights will be protected from all claimants.

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